Frequently Asked Questions

Answer here....

You can join a live virtual session from several convenient places. From the Watch Now menu click on the appropriate virtual stage to immediately load the session. Stages that are live will have a blinking red light next to them.

You can also join via the Schedule page by clicking the Join button for the appropriate event.

Note: From the schedule page Join buttons will only appear once the session has been opened.

The Event Platform is fully mobile device compatible. You do not need to download an app to view or participate in an event.

Devices that are no longer supported by manufacturers may not display all features or operate with limited functionality.If you have an issue viewing the event from your mobile device you can use the Contact Form. to reach out to us.

Please select Technical Support when contacting us and include the Model Number and Software Version of the device you are using.

A Virtual Stage is a place where attendees can access live content and interact with the session. Similar to a conference room, a single stage can have several sessions throughout the event. There can also be multiple Virtual Stages running concurrently.

To log in to your account navigate to the event website and click on the Sign In button on the top navigation bar.

When registering for an event you should receive an email containing log in information. The email address you used to register is your User Name. If you are unable to locate your log in information you can reset your password using the Forgot Password link.

Please contact the Event Organizer via the Contact form.

You can reset your password using the Forgot Password link.

Your username is the email address that was used when creating your account.

You can view event registrations and orders from your User Account menu. You can also view and update your Account Details and Favorites from here

You can view your account information, preferences and any custom form options in the User Account menu. Navigate to the Account Details section to update your email address and password.

Please make sure you are running the latest version of the Chrome, Safari or Edge browser. If the stage loads but you are unable to view live video, it may also be possible that your device is connected to a network with a firewall that is blocking access.

After updating your browser if you are still unable to access live video please contact us via the Contact Form. If you are on a corporate network we recommend contacting your IT department regarding potential firewall access.

The Event Organizer determines access to sessions within an Event. Please check your registration confirmation email for details on your event access. You can also view event registrations from your User Account menu.

If you feel there is issue with your account access you can reach out to us via the Contact Form.

You can view your account information, preferences and any custom form options in the User Account menu. The ability to edit registration form options is set by the Event Organizer.

You can view the Quvent Event Platform Terms & Conditions via the Terms & Conditions link.
Event Organizers may add additional terms and conditions. Please check with the Event Organizer if you have any questions.

You can view the Quvent Event Platform Privacy Policy via the Privacy Policy link.

Event Organizers may add additional Privacy Policy language. Please check with the Event Organizer if you have any questions.